The narrative, next to the numbers
Your managers report in good faith. Folio checks every claim against the verified record anyway — because oversight isn't distrust, it's the owner's job.
Every update gets a decision, not a shrug
Manager and broker updates land in one queue — approve, reject, or reassign each one, with the verified record beside the claim. Try the buttons.
Suite 300 showing scheduled for Jul 14 — prospect via broker intro.
Whitfield Logistics asking about renewal terms for Unit 4.
Bay 5 turnover complete — unit is market-ready.
LOI expected this week for Unit 6 backfill.
The manager's view, open to audit
Managers work in a dashboard the owner can see — floor summaries, expirations, and an editable tenant table. Their updates become records, not emails.
- Floor summaries and occupancy by segment, kept current.
- Sale, lease, renewal, and expiration status edited inline on the tenant table.
- Every edit lands in the same data layer your dashboard reads.
Nothing binding happens without you
Management assignment contracts live on file where you can read them — and vendor contracts wait for owner approval, not owner discovery.
Insurance certificates are filed with each vendor — coverage on record before work starts.
Compare managers on the record, not on rapport
Response times, unresolved items, and update cadence — per manager, from the same verified data. Renewal conversations get easier when the numbers are on the table.
12 work orders unresolved over 14 days portfolio-wide — 9 of them with one manager. That's a conversation, with evidence.
Asked by every owner, answered the same way
No. Folio is the owner-side oversight layer — your managers keep running the buildings. What changes is that their reporting becomes a verified, trackable record instead of a monthly PDF you take on faith.
No. Managers keep MRI, AppFolio, Yardi, or their spreadsheets. Folio ingests the reports they already produce — the oversight burden moves to software, not onto your managers.
See your portfolio in one trusted owner view.